Who are you?
We are a group of people made by technicians, economists and geeks in love with technology and digital innovation. This makes us experienced under various fields, so we decided to team-up and start a business together.
Even if we work closely, each one of us is responsible for his own products and customer support is managed individually. When a customer points out specific needs, we don't hesitate to recommend the best product for him.
What is RogueMarket?
Rogue Market is our private platform where you can find our products for sale. Here you can find e-books, software and trusted services, everything of which is provided directly by a member of our team.
In fact, we're closed to external sellers to avoid scams and maintain our unique brand identity. This allows us to perform at an optimum level.
When you begin a new order from our marketplace without creating an account, you will be asked to specify a delivery email, so that all details will be shipped over there.
On the other hand, if you start an order while being logged inside your RogueMarket.org account, all details will be delivered inside your registration email.
This process is fully automated and happens instantly for PayPal purchases, while it may take some time if you pay using e-currencies, depending on network traffic at the time of your purchase. As final note, keep in mind that sometimes our emails may be delivered inside your "spam" folder.
We strive to leave our customers with the best possible experience using our website. That's why we reply to every support request in a time range from 5 minutes to 24 hours.
Using our Contact page and picking the product you've purchased or you're gonna buy, you will talk with the seller behind that product, so that we can assist you and clarify any doubt you may have.
It happens rarely but, if you’re unhappy about your purchase, don’t be afraid to tell us. We will work on a solution for you and eventually provide a full or partial refund, via PayPal or e-currencies.
If you paid via PayPal, don’t open a dispute before contacting us first. Dispute means that you don't want to discuss your problem as a mature person would do when doing business with another person.
Since we refuse to deal with people that don't act maturely, if a dispute is opened we will convert it to claim and your Rogue Market profile will be permanently banned.
This isn't permitted, as it's a way to share products. If you're found sharing your account with other people you will get warned and banned.
While you're banned, you won't be able to access your purchased products. In the event in which you're permanently banned, you will lose all purchased products without possibility of refund.